Refund & Return

Thanks for purchasing our products 

 In order to be eligible for a refund, you have to return the product within 60 calendar days of your purchase. 

The product must be in the same condition that you receive it and undamaged in any way. The product must contain everything it came with such as manuals and accessories.

Refunds (if applicable) 

Once your return is received we will send you an email to notify you that we have received your returned item. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. 

 

 Sale items (if applicable)

All items are refundable within 60 days after you return an order.

 Exchanges (if applicable) We replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at

smartsoftstoreofficial@gmail.com and send your item to 3451 Dogwood Rd, El Centro, CA 92243

 Cancellations 

As a customer you can cancel your order within 48 hours of ordering your product. After 48 hours passed you can not cancel your order because the product will already be shipped out. 

 

 Send it to : 3451 Dogwood Rd, El Centro, CA 92243

The money will be refunded to the original payment method you’ve used during the purchase. For credit card payments it may take 2 to 10 business days for a refund to show up on your credit card statement. If the product is damaged in any way, or you have initiated the return after 60 calendar days have passed, you will not be eligible for a refund. If anything is unclear or you have more questions feel free to contact our customer support team at smartsoftstoreofficial@gmail.com